Platform Compliance Overview

Make.com

  • Not HIPAA compliant — does not sign Business Associate Agreements (BAAs) and doesn’t meet HIPAA requirements compliancejunction.com+8paubox.com+8lindy.ai+8.
  • SOC 2 Type II and ISO 27001 certified — as of mid‑2025, Make recently achieved SOC 2 Type II and ISO 27001 community.make.com+4community.make.com+4toffu.ai+4.


Bottom line: Ideal for non-PHI use cases with strong security, but not for HIPAA-bound workflows.

Zapier

  • SOC 2 Type II & SOC 3 certified — regularly audited, with strong encryption in transit and at rest lindy.ai+9toffu.ai+9compliancejunction.com+9community.n8n.io+6help.zapier.com+6toffu.ai+6.
  • Not HIPAA compliant — explicitly prohibits PHI; no BAA available community.zapier.com+10compliancejunction.com+10community.make.com+10.


Bottom line: Great for secure, non-healthcare workflows. Avoid for anything involving PHI.

n8n

  • Self-hosted version — can potentially comply with HIPAA/SOC 2 if hosted in your own audited environment community.make.com+15community.n8n.io+15make.com+15.
  • Cloud version — n8n.cloud is not HIPAA or SOC 2 certified lindy.ai+4community.n8n.io+4toffu.ai+4.


Bottom line: Use self-hosting to meet compliance needs; cloud version lacks certifications.

Comparison Table

Platform SOC 2 Certified HIPAA Compliant BAA Signed HIPAA Use Allowed Notes
Make.com Yes (SOC 2, ISO 27001) No No Not suitable Secure yet not usable for PHI workflows
Zapier Yes (SOC 2, SOC 3) No No Not suitable Strong general security, but no healthcare compliance
n8n Self-host Self-host only Via hosting infra Possible Use self-host to comply; cloud version not certified

What This Means for You

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Need HIPAA compliance?

Self-host n8n in your secure environment and set up a signed agreement around your hosting.

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Need SOC 2 compliance only?

Choose Make.com or Zapier — both are SOC 2 certified and secure for general business workflows.

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Need both HIPAA and SOC 2?

Self-hosted n8n is your best option — full control over security, deployment, and compliance.

How SmartFl8w Can Help

  • We'll recommend the platform that meets your compliance needs.
  • We’ll assist with secure, compliant self-hosting if needed (web server, AWS, Google Cloud).
  • We'll document your process and guide you through signing necessary contracts (e.g., BAAs).
  • Ongoing review and support to maintain compliance best practices.
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Next Steps

Want specific compliance guidance for your project?

Book a free consultation and we’ll propose a compliant solution aligned with your business requirements.

FAQ — Compliance

  • What’s SOC 2?

    A security standard for service providers — verifies controls over data security and privacy.

  • What’s HIPAA?

    U.S. law protecting private health information — requires BAAs and specific security standards.

  • Can I use Zapier/Make.com for PHI?

    No — neither platform signs BAAs or supports healthcare data.

  • Is self-hosted always compliant?

    Not automatically — the platform must be hosted in a compliant environment, configured securely, and audited.

  • Can SmartFl8w handle healthcare automation?

    Yes — we help set up HIPAA-compliant pipelines using self-hosted options like n8n or approved services.