How It Works
Our Automation Process — SmartFl8w

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Our Process — Built Around YOUR Business

At SmartFl8w, we don’t sell “black box” automations.

We build clear, documented workflows — in your tools, in your stack — so YOU stay in control.

  • No lock-in
  • No mystery code
  • No loss of flexibility


When we finish your project:

  • You OWN your automations
  • You can view, edit & expand them
  • You can manage them internally — or with our help

How It Works — Step By Step

Discovery Call (Free Consultation)

  • Understand your business, tools, processes
  • Identify high-impact opportunities for automation & AI
  • Recommend best platforms & approach

 

Book a Free Consultation →

Solution Design

  • Map out proposed workflows (visual diagrams or schema)
  • Choose the right tools (Make, N8n, Zapier, Airtable, AI, etc.)
  • Define integrations, triggers & outcomes
  • Confirm timeline & budget

Build in YOUR Infrastructure

We build inside your accounts — so YOU own the automation:

  • Make.com → Your Make account
  • N8n → Self-hosted or N8n.cloud
  • Zapier → Your Zapier account
  • Airtable → Your Airtable workspace
  • OpenAI / AI tools → Your API keys
  • Other tools → Your CRM, PM tools, databases


No forced third-party hosting. No hidden layers.

Your stack, your tools, your control.

Testing & Validation

  • Test in real-world conditions
  • You get to review & test
  • We refine & adjust as needed

Documentation & Handover

  • We document the automations (how they work, how to update)
  • You get easy-to-use diagrams & docs
  • You (or your team) can manage with confidence

Training (Optional)

1:1 or team training

Learn how to monitor, update & expand

Empower your team


See our Training Services →

Support (Optional)

  • Buy support hours anytime
  • Or set up ongoing monthly support
  • We’re here if you need us — but you’re never locked in

Why This Matters

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You OWN your automations

A black and white check mark in a circle on a white background.

You’re not tied to a vendor

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You can scale & expand on your terms

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You understand how your business is running

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You can work with us — or manage in-house

Our Philosophy: Open, Flexible, Transparent

Many automation agencies create complex “black box” systems — so you’re stuck with them.


We do the opposite:

  • Clear workflows
  • In YOUR stack
  • Fully documented
  • Designed to empower you


We win when YOU win.

A seamless pattern of blue polka dots on a white background.
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FAQs — How It Works

  • Do I need to buy tools separately?

    Yes — you will subscribe to Make.com, N8n, Airtable, AI tools in your own name — so you keep full control. We’ll advise you on the best plans.

  • Do I have to host anything?

    Only if you choose N8n self-hosted — otherwise, N8n.cloud or Make.com handle hosting.

  • Can I edit automations after the project?

    Yes — we document everything so that you (or your team) can edit it.

  • Am I locked in to SmartFl8w?

    No — you’re free to manage your automations however you like. Many clients choose to stay with us — but you’re never forced to.

  • Will you recommend tools?

    Yes — we only suggest tools that fit YOUR needs. No commissions, no “preferred vendors.”

Still have questions?

We’re happy to help! Contact us here or Book a Free Consultation